Addus HomeCare

Reviews

• RJ

  Robert Jones

  Jun 10, 2017
  1.0
  Agency hires young people who according to the employees make $8.00 an hour to start. Of course when they get experience they leave for a better paying job. The people we had here had limited or no experience in working with my wife's condition. One had to consult the manual to see what services she could provide. . Complaints about employees using a cell phone while on duty caring for my wife may or may not addressed by the agency. Of course when I complained to the agency about why I would not allow certain employees to come back it was my fault. I was hard to get along with. It was all my fault. Yea sure. Wrong. I expect a cell phone to be off at all times when here taking care of my wife. Need to contact the employee then call the office explain the situation and they could call me here if THEY deem the call to be important for the care giver. We had two great employees who really cared but they left for better paying jobs. A nurse who supervised these employees was injured in a car accident. That is when I believe the agency started to slip. They need to have un announced visits by supervisors to check on them to see if they are doing the job correctly. I won't say more only that if you use this agency make it clear what the home attendant is supposed to do while on duty. What services are to be performed and failure to do so is grounds for immediate termination when taking care of someone like my wife. Problem as stated above what do you expect for $8.00 an hour and people with little or no experience and no supervisor to check on them.
• CJ

  Chasity Jeffries

  Jul 29, 2016
  1.0
  Our services there were awful and they were very rude when called for something. They also left my dad alone in several occasion. When I decided the Change services and they found out they started to not attend before our other services could start. I wouldn't recommend this company to anyone that cares about their loved ones.

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