Pearle Vision

Reviews

• BR

  Bianca Riddle

  4 days ago
  5.0
  Exceptional visit/ care from Dr. Carr and the rest of the team. They were incredibly knowledgeable, thorough, and helpful!
• HH

  Hizareth Linares (Hizzy)

  5 days ago
  5.0
  Today I had my appointment at their new location and it was a very positive experience! Everyone was helpful and attentive. I have had some bad experiences with other providers in the past unfortunately but this is my second year with them and I have enjoyed it! They are very professional as well as welcoming. Thank you guys for providing great service and making my appointments a positive experience!
• MG

  Maggie Grosman

  May 12, 2026
  5.0
  I had a wonderful experience at Pearle Vision the other day getting an eye exam and ordering glasses. The facility had plenty of parking and was clean. Dr. Carr was very kind and knowledgeable and Courtney was a doll helping me order a new pair of glasses. I will be back next year.
• CA

  Chris Allen

  May 2, 2026
  1.0
  You should go anywhere else. I had an exam and ordered new glasses here on March 2nd. At the time, they made me sign a waiver saying I couldn’t get a refund on my glasses so that should have tipped me off but I’ve had great experiences with this office when it was in Goodlettsville and went ahead and signed the form. The glasses I picked out were very tight on my face and I asked if they would be able to adjust them to fit once they came back and was told they could. The glasses were very tight when they came in and they adjusted them somewhat but they were still too tight. I was told they would loosen up with wearing so I left. A few weeks later, the right lense popped out when I picked them up to clean them. I took them back and they put the lense back in. I also told them they were still way too tight and hurt to wear. The guy who helped place the order when I picked these frames out took them to adjust them several times but they were still too tight along the side of my face/head. The last time he brought them out to me, the earpieces were sticking out straight from my head at an angle and did not curve back toward my ears. He said that was the best he could do and if he kept going they would just be sticking out from my head which they already were. I told him that didn’t look good and asked if they could be curved liked my old glasses were and even showed those to him. He said no so I asked him to just put them back the way they were to begin with and I’d try to just wear them. This week, I took my glasses off one day before a shower and the other lense popped out. I have also been noticing that people at a short distance were incredibly blurry and I couldn’t even tell if they were a man or a woman. I took the glasses back today (May 2nd) and they put the lense back in and eventually told me they couldn’t adjust the glasses to fit my face and agreed that the lenses are probably popping out because they are too tight. They said they could retest my eyes to see if my prescription was off but there was nothing they could do about the frames because it had been over 30 days since I got them. I told him I wasn’t going to try to keep wearing glasses that didn’t fit (especially if the lenses will keep popping out) and I was done. He said okay. Didn’t offer a partial refund/discount on another pair of frames or anything. So, I left without the glasses because I can’t wear them and they got $488.96 out of me for a pair of glasses I wore for about two months that hurt my face and I couldn’t see well out of. I’ve learned my lesson and will never go back. I also hate that I lost so much money but I wouldn’t have worn those glasses. They dug into the side of my head and hurt so much. They could have told me the glasses couldn’t be adjusted to fit me in plenty of time for me to pick another pair of frames but they didn’t. I hope no one else has to deal with anything like this. Please do yourself a favor and go anywhere other than here. This is a rip off and they should be ashamed of keeping almost $500.00 because someone can’t wear the glasses that they should have known wouldn’t work. I would think they should be able to tell when frames aren’t going to work because of the size of someone’s head and advise them they should maybe pick a different frame. I could have avoided so much time and trouble and not lost a large amount of money.
• AO

  anulfo ordaz

  Apr 12, 2026
  5.0
  I have going to this place more than 5 years now, the staff is very friendly, the eye exam was very throughout, and yesterday I got my latest pair of glasses, I must say I love them, is difficult to get an astigmatism progressive glasses right, and they nailed it time after time! Thanks!

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