Kroger Pharmacy in Franklin, TN is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
New employees. Terrible customer service. I will be changing to CVS after many years of being a Kroger Pharmacy customer.
YS
Yulonda Smith
May 7, 2026
2.0
The customer service here has been terrible three separate times. This was the last time I will attempt to use them which is unfortunate because they are so close to the urgent care that it would be much more convenient to use them. I had a prescription for a nasal spray this time. I was told it would take 40 minutes. I felt poorly and said I didn't think I could wait that long. I went home. When I went back two days later, I was told they may have some tomorrow by the same gentleman that told me 40 minutes 2 days earlier. I reminded him and he said, "oh I can pull it but it may take awhile." What?? No concern whatsoever and this has been my experience before there when picking up for my husband. Now they have a sign saying "short staffed , please be patient." Well kindness goes a long way and so does good customer service.
RC
Richard Curtis
Jan 10, 2026
4.0
Easy access and good people
MB
Michelle Brinkley
Feb 6, 2022
5.0
Staff has always been so helpful as well as very knowledgeable whenever I had any questions or concerns. Even during busy times they are always willing to make sure that everything is to your satisfaction. I am really pleased that we switched to this pharmacy for our medications.
What are the main services provided by Kroger Pharmacy in Franklin, TN?
Kroger Pharmacy offers prescription refills, medication dispensing, health advice, clinical services, and vaccinations including Tdap, HPV, shingles, flu shots, and COVID-19 vaccines.
What are the operating hours of Kroger Pharmacy?
The pharmacy is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM, with a short break from 1:00 PM to 1:30 PM daily.
Does Kroger Pharmacy offer drive-thru pharmacy services?
Yes, Kroger Pharmacy provides drive-thru pharmacy services during the same hours as in-store operations.
Is an appointment required for COVID-19 vaccination at Kroger Pharmacy?
Yes, a COVID-19 vaccine appointment is required. Upon arrival, proceed to the pharmacy window and inform the attendant of your appointment.
Which COVID-19 vaccines are available at Kroger Pharmacy?
Kroger Pharmacy offers Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines.
What payment options does Kroger Pharmacy accept?
Kroger Pharmacy accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I refill or transfer prescriptions online for Kroger Pharmacy?
Yes, Kroger Pharmacy provides convenient online tools to refill or transfer prescriptions at your own schedule.
How can I get to Kroger Pharmacy if I am using public transit or nearby locations?
Kroger Pharmacy is located at 595 Hillsboro Rd Ste 305 in Franklin, TN, near the Kroger grocery store and Fat Mos Burgers, making it easy to find when visiting these landmarks.
What nearby dining options are available around Kroger Pharmacy?
Nearby dining options include Fat Mos Burgers, Taqueria Jalisco, Nashville Pizza Company, Sakura (Japanese restaurant), Subway, Mr. Art's Coffee House, and The Pond pub.
Are there other helpful nearby services around Kroger Pharmacy in Franklin?
Yes, nearby services include The Exchange Network ATMs, Blue Rhino Propane Exchange, KeyMe Locksmiths, Cricket Wireless stores, Dollar General discount store, and Goodwill Retail and Donation centers.
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