Toyos Clinic was established in 1998 when Dr. Rolando Toyos was recruited by St. Jude Children's Research Hospital to staff a Neonatal Intensive Care Unit in Jackson, Tennessee. Dr. Toyos was responsible for eye care at the NICU for 10 years and served as the Medical Director of the Jackson Madison Surgery Center. He opened a clinic in Memphis when the Memphis Grizzlies asked him to be the team's ophthalmologist. Melissa Toyos, MD was recruited by one the largest ophthalmology practices in the country, Discover Vision in Kansas City where she became the first and only female partner. She became a partner in Toyos Clinic in 2014.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.