Infinity Family Practice

Reviews

• SW

  sheila whitaker

  3 days ago
  1.0
  It’s so bad I can’t even trust you guys to call in my Lyrica that I’m going to have to take myself off of it , because you guys are failures at this communication , on a level I’ve never seen before. You called my last two messages, into a Pharmacy twice , that I’ve never even been to before, I’ve never even heard of, and I can’t even understand the lady when I call her to tell her that I don’t want the medicine that she has ready for me
• SK

  Samual Kirk

  Jul 7, 2026
  1.0
  They don’t answer the phone. They say they will fill your prescription but when you go to pick it up, they haven’t done it. Go somewhere else.
• DS

  Daisy Smith

  Jul 1, 2026
  1.0
  No one answers the phones! Cannot get a person on the phone if you do they transfer you to someone else to be placed on hold again, ultimately you'll be forced to leave a message and good luck getting that returned. The Dr's are very good but what the heck!
• JH

  J H

  Jun 13, 2026
  1.0
  Zero stars. This has to be the worst family medicine practice in Cookeville. If you are going to actually need medical care, please understand that this practice is not going to provide that. The staff are all completely checked out. You will not get a return call, you will not get your prescription refilled, you will not get your complaint investigated. Read the all of the reviews and notice the common threads. Do better.
• EM

  Elizabeth Moore

  Jun 10, 2026
  1.0
  Super concerned about the cleanliness of this facility. We loved Joyce when she was here and we love Hope now, but blood from a previous patient on the counter is disgusting.