NiteOwl Family Urgent Care in Cleveland provides convenient, high-quality healthcare for patients of all ages. Open daily from 10:00 AM to 10:00 PM, we offer walk-in urgent care for illnesses, injuries, and everyday medical needs with no appointment necessary. Beyond urgent care, we provide occupational health services including DOT physicals, pre-employment physicals, drug screens, and workers' compensation care. We also offer IV wellness infusions designed to support hydration, recovery, energy, and overall wellness. Whether you need immediate medical care, workplace health services, or wellness support, our caring team is here to serve your entire family when you need us most.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.