Brand Certified
LensCrafters at Macy's
4.8(136 reviews)
Certified by LensCrafters at Macy's • May 17, 2026
Business Details
2840 N. Germantown Parkway, Bartlett, TN
38133, United States
Certified by LensCrafters at Macy's • May 17, 2026
(901) 213-4078
Certified by LensCrafters at Macy's • May 17, 2026
https://local.lenscrafters.com/tn/bartlett/2840-n-germantown-parkway.html
Certified by LensCrafters at Macy's • May 17, 2026
About
Certified by LensCrafters at Macy's • May 17, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • May 17, 2026
Hours
Certified by LensCrafters at Macy's • May 17, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
4.8
136 reviews
5 stars
127
4 stars
3
3 stars0
2 stars1
1 star
5
- GWGregory Walton4 days ago5.0Service always on point. And Felicia took very good care of me as always 💘
- KKK KismetMay 12, 20261.0I visited Lenscrafter’s in Macy (Bartlett). I went in to discuss my online purchase as I was not happy with the finished product. The lenses do not seem to be in the frames properly and there is whiteness reflecting around the frame. I was waiting and browsing when Felicia, while assisting someone else, asked if she could help me. I approached her and placed the glasses on and told her my issue. Felicia proceeds to tell me that she cannot do anything about the look of my lenses because that is what happens when you buy frames and try to put cheap lenses in them. Ok slightly - offended but ok, I just need glasses. I told her that I was also concerned about the white reflection and overall look. Felicia tells me that this is because I am “dark complected (referring to my complexion)” and I cannot wear any color frame. I am assuming she saw the look on my face because she quickly said, “ We girls with melanin, have to be careful with our frame choices!!” I was so offended I couldn’t even respond. I tried to reach a resolution, but I was mentally out of it, so I ended up walking out instead of saying what I wanted to say to her in that moment. I have reached out to corporate, and I am waiting on a response. I am never shopping in that store again. This is not my 1st encounter with Felicia, I noticed all of the microaggression and insinuations when she was in the mall’s Lenscrafters which is exactly why I moved to Macys Lenscrafters. I was so disappointed to see that she also moved. I am always friendly and professional with anyone in business, but I don’t think that even matters. I am sure that she’s projecting on a certain type of customer and I will not let her get my out of character so I am leaving this review as a warning. OAN Dr. McIntosh is absolutely amazing, very nice, thorough and friendly!!
- BHBeatrice HamptonApr 28, 20265.0Great people and environment
- CJCourtney JordanApr 22, 20265.0I absolutely had the best experience with Ms. Felicia at this location! She was courteous and attentive, ensuring I received the best price possible on ALL of my purchases! I will be returning to this location for more services in the future!
- ELEdward LuckettMar 8, 20265.0Marsha the technician at Lenscrafters in Macy's Wolfchase Galaria location is AWESOME!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's provide?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters at Macy's?
They carry brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tory Burch, and more.
Does LensCrafters at Macy's accept vision insurance, and which ones?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others.
How can I schedule an eye exam at LensCrafters at Macy's?
You can book your eye exam online via their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=8761&storeId=10851.
What are the store hours for LensCrafters at Macy's in Bartlett, TN?
They are open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday 10:00 AM to 9:00 PM, and Sunday 11:00 AM to 8:00 PM.
Does LensCrafters at Macy's offer in-store pickup options?
Yes, they provide in-store pickup services for your convenience.
What payment methods are accepted at LensCrafters at Macy's?
They accept payments via debit cards, credit cards, Android Pay, and Apple Pay.
What nearby stores can I visit when I shop at LensCrafters at Macy's?
Nearby stores include Finish Line at Macy's for shoes, Sunglass Hut at Macy's for additional eyewear, Macy's Backstage for clothing, and Bath & Body Works for beauty products.
Are there food and drink options near LensCrafters at Macy's?
Yes, you can visit Starbucks for coffee, Taco Bell for Mexican fast food, The Cheesecake Factory for American dining, and Sensational Smoothie Juice Bar for smoothies.
If I need other personal services near LensCrafters, where can I go?
Nearby personal care options include Supreme Cuts and The Cutz for barber and beauty services, Gould's Salon for hair care, and Trinkets for tattoos and fashion accessories.
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