Kroger Pharmacy in Bartlett, TN supports your health with prescription refills, medication transfers, vaccinations and other clinical services. Plus, our pharmacists can offer advice on a variety of health topics regarding your wellness journey. Even better? We’re set up to fit your schedule. Refill and manage your prescriptions with our convenient online tools or stop by the pharmacy counter inside your neighborhood Kroger for friendly, in-person support.
Reporting this post for TODAY, Saturday September 12, 2026. Spoke with pharmacy tech that was VERY RUDE. My first words were requesting for a prescription transfer. Her response was MAM YOU’RE NOT MAKING ANY SENSE, ARE YOU REQUESTING A PRESCRIPTION TRANSFER OR ARE YOU TRYING TO LEAVE A PRESCRIPTION TRANSFER? ARE YOU A PATIENT? I DON’T UNDERSTAND WHAT YOU ARE SAYING.
The employee is very hostile in the beginning of the conversation. I explained I needed it transferred from Walgreen and then she puts me on hold to leave a message for providers to leave a message.
I proceeded to call back and it took five phone calls for the pharmacist to answer instead. Craig was helpful, answered immediately and took my request.
I called back later, someone picked up and hung up TWICE!!
The tech finally answered and responds, “ IS THIS THE PERSCRIPTION HE IS WORKING ON?! MAM it can take 24-48hrs to get a transfer, we will update you when we have it. It just me and the pharmacist working today!
I have informed by a tech in the past that this process can take 2 hours, not 24-48 hours.
I requested a name for the tech and she says her name is Cheryl. I’m not sure if this is her but I’m reporting this awful review for today! I will not be using his pharmacy anymore. I rather drive further to avoid this hostility and professionalism this place offers as a healthcare worker, myself, that works in busy emergency rooms, this hostility is uncalled for. I can understand better than anyone that somebody is having a bad day, but to answer the phones speaking to people over the phone faith little interactions to have this type of response is terrible and I will not be doing business with this place again.
AD
alison Drago
Oct 28, 2025
5.0
Always a pleasure to work with the pharmacists there. They are always helpful as well. We travel so much and they have always worked with me to get my medications if I am out while on a trip. Happy I changed from Walgreens to Kroger.
OO
Off2cWsP
Dec 21, 2020
1.0
I’ve been here 3 times. I’ve never been helped. They are rude and could care less about people. I’d rather just take my chances than come here again for help or medicine.
JH
Jim Hartwig
May 18, 2020
5.0
They've always been great to deal with. Prescriptions are filled in a reasonable time.
What services does Kroger Pharmacy in Bartlett, TN offer?
Kroger Pharmacy offers prescription refills, vaccinations (including Tdap, HPV, shingles, and flu shots), clinical services, and health advice.
What are the Kroger Pharmacy in Bartlett's hours of operation?
The pharmacy is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Kroger Pharmacy offer drive-thru pharmacy services?
Yes, Kroger Pharmacy provides a drive-thru pharmacy with hours Monday to Friday 8:00 AM to 8:00 PM, Saturday 9:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.
How can I schedule a vaccination appointment at Kroger Pharmacy?
You can schedule vaccination appointments online via Kroger's health clinic scheduling page or by visiting their website.
Which COVID-19 vaccines are available at Kroger Pharmacy Bartlett?
Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines are offered at Kroger Pharmacy Bartlett by appointment only.
What payment methods does Kroger Pharmacy accept?
Kroger Pharmacy accepts American Express, Visa, MasterCard, Discover, cash, and checks.
Is Kroger Pharmacy in Bartlett wheelchair accessible?
Yes, the pharmacy features wheelchair accessible parking, seating, and restrooms to accommodate all customers.
What nearby places can I visit before or after my appointment at Kroger Pharmacy?
Nearby you can visit Subway for a meal, Baskin-Robbins for ice cream, or check out the Redbox kiosk for entertainment rentals.
Are there convenient financial services near Kroger Pharmacy Bartlett?
Yes, Coinme ATM and Western Union money transfer services are located nearby for your convenience.
Where can I get propane or locksmith services near Kroger Pharmacy in Bartlett?
Blue Rhino Propane Exchange and KeyMe Locksmiths are nearby and provide propane and locksmith services respectively.
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