OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Watertown provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Pretty good customer service for me, as I always get nervous for appointments. Good glasses, feel good and look ok. I just wish I didn't bother with contacts, I have seasonal allergies and dry skin/eye, so concerns for contacts getting stuck in eyes 👁for me:( ...contacts have expectations dates 📅 and lose 🚫🚘integrity if left in heat/sun wish there was a better option out there for that one. Maybe just transition lenses or sunglasses 👓? Other than that..I appreciate being treated with respect, everything else went as expected ☑️🖤
JF
Jason Frankenstein
May 22, 2026
1.0
They messed up my prescription by not having astigmatism on it. Thus it prevented me from buying contacts. They wouldn't fix the prescription and they told me I had to have my eyes checked again.
JL
Johnny Labatte
May 6, 2026
5.0
Very friendly and provided excellent answers. Seemed a Lil fast but was well taken care of.
SS
Sydney
Mar 31, 2026
1.0
Absolutely terrible customer service from Martina.
It took over a month to get my sunglasses after my frames were broken by them, and then the wrong pair was ordered by Martina. I had to come back FOUR times just to get them adjusted. On my last visit, Martina was rude, acted like I was an inconvenience, and handled my glasses so aggressively I thought she’d break them. On two occasions, she tightened the screws so much that the arms would barely open and close.
So frustrating having to come back so many times. I’ve never had to do this in the past. She either needs better training or a different role. After this experience, I will probably not be coming back.
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