LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
The service was amazing store manager Kathleen was amazing and helped so very much would highly recommend coming here I know I will be. Tracy was present to talk to on the phone.
MT
Morvarid Tavassoli
May 13, 2026
1.0
NOT EVEN WORTH A SINGLE STAR. I called earlier and made a very simple request which was to look up my prescription from another Lenscrafters store. The young lady on the phone WAS SO NASTY and proceeded to blame her manager who had informed her such a task was not possible. She then HUNG UP on me mid-sentence! Avoid this store, horrible horrible service. The employee who works here on Wednesday afternoons NEEDS TO BE FIRED for her awful treatment of patrons. If a manager / supervisor is reading this, you can message me directly for more information. I tried to call back and she sent my call to voicemail. Seriously ZERO STARS for this Lenscrafters location.
PP
Page
Apr 30, 2026
1.0
For the love of God how has ANYONE have a good review with this place?. Neither Pacific Opthomology nor Lens crafty treated me well. Its so bad Im going to be contacting my insurance company to have everything disputed. They have caused me so much stress, anxiety any and MANY tears of frustration!!!!. No one knows how to call meback, to let me know ANYTHING. Wait maybe an attorney would be better. Never again
KP
Kami Pheifer
Apr 30, 2026
5.0
Great service! I went in to get some glasses adjusted that I had bought online. I was helped right away, and they now fit perfectly. The staff was very helpful and easy to work with. I would definitely go back.
PP
Preston
Apr 28, 2026
2.0
Okay service and selections. What happend to the guy manager that used to work there? He was great when I would come in for help. Seems like the team they have now are okay and the customer service is not top notch like it used to be.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 510 W Empire Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at this LensCrafters location?
They carry brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, Tory Burch, Dolce & Gabbana, and more.
Does this LensCrafters accept vision insurance?
Yes, most vision insurance plans are accepted including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the regular business hours for LensCrafters at Empire Mall?
They are open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam online via their scheduling link provided in their profile.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters provides in-store pickup services for your convenience.
What payment options are accepted at LensCrafters?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What nearby dining options are available around LensCrafters at Empire Mall?
Nearby dining includes Fuji Sushi Express for Japanese cuisine, Cinnabon for baked treats and coffee, Culver's for American fast food, China Pantry offering Chinese dishes, Camille's restaurant, Charleys Philly Steaks, Firehouse Sub's, and Villa Pizza for quick meals.
Are there clothing stores near LensCrafters where I can shop before or after my appointment?
Yes, nearby clothing stores include Anthropologie, Maurices, Victoria's Secret, Forever 21, AS Revival Empire Mall, OFFLINE, LOFT, Tullabee The Empire Mall, Jaber Soul Boutique, Claire's, Athleta, and Spencer's.
What other specialty stores are close to LensCrafters at Empire Mall?
Nearby specialty stores include Verizon for mobile phones, Bitcoin Depot ATM, Foot Locker for shoes and sportswear, Soma Intimates lingerie store, and JCP Salon for hair care services.
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