BrightStar Care provides in-home care and skilled nursing throughout the Lowcountry, including Charleston, Berkeley, and Dorchester counties. We deliver non-medical home care (personal care, companionship, respite, and assistance with activities of daily living) and skilled nursing with RN oversight on every case. Our team supports needs from a few hours of weekly support to higher-acuity care at home, including infusion therapy (IV antibiotics, TPN), wound care, medication management, and post-hospital recovery. We also provide medical staffing for healthcare organizations. We work with long-term care insurance and payer sources including VA/Optum VACCN, Cigna, TRICARE, and private pay. Joint Commission accredited.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.