Club Pilates

Reviews

• JB

  Jody Budreau

  May 7, 2026
  5.0
  Last night was my introductory to Club Pilates and it was a great experience. Hanna was our instructor and made my first experience a positive one! I stretched muscles I forgot I had and felt better for it the next day. If you’re having second thoughts about giving Club Pilates a try you should try the free introductory session and then decide. Carol signed me up and was so informative that I know she would be there to help you decide no matter which way you decided to go, this is a no pressure business! Good luck!
• RP

  Roma Patel

  May 4, 2026
  5.0
  Love this studio—clean, welcoming, and always a great workout. Huge shoutout to Ayanna—her classes are amazing! The perfect mix of challenging and encouraging. I always leave feeling stronger. Highly recommend!
• SK

  Shobna Khandekar

  Apr 22, 2026
  5.0
  The instructors at the Pilate classes are very resourceful and dedicated. The workout is designed thoughtfully. I have gained a lot from the classes. SK
• JL

  Jenny Lohr

  Apr 9, 2026
  2.0
  The instructors and studio are great but the overall management of classes and cancellation policy made it impossible for me to get the value out of my extremely expensive membership. The class times are not as expansive as promised. There are waitlists a month out and if you get off the waitlist they still charge you the within 12hr of class cancellation with no notification that you moved off the waitlist, even if you don’t get off the list until 15min before class. When I email or call they can wave it, but it becomes a hassle and work to be put on me. If the class is full why charge your members in the window at all? Seems like a way to snag extra money from members and should only charge it if the class isn’t full.
• MS

  Marisa Shinn

  Apr 9, 2026
  2.0
  This studio has potential, but there are currently a lot of operational issues that make the overall experience more challenging than it should be. What’s working: • excellent instructors • beautiful, clean facility and studio space Where the studio falls short: • Cancellation policy inconsistencies: Clients have figured out how to avoid the $15 cancellation fee by “checking in” and then not showing up to class. Meanwhile, if you make it off the waitlist-even at the last minute- you’re still held to the same 12-hour cancellation window and charged a $15 fee if you can’t attend. This policy needs to be adjusted so people have time to confirm they can attend when they’re added off the waitlist at short notice. • Difficulty reaching staff: The staff is kind, but they are extremely hard to get in touch with by phone or email. If you can get in touch with them, communication is disjointed and you often need to wait for them to get a manager to help you with your request (refund a fee, cancel membership, etc.). The staff also communicates different information about pricing, promos, and terms to clients. • Class availability issues: Classes fill up quickly, months in advance. It’s pretty much required that you book classes more than a month in advance to have to a chance to attend. Even so, there is high likelihood that you will be added to a waitlist that is already five people deep. There’s really no flexibility to choose specific classes you want to attend (different levels, teachers) when they all fill up immediately. • Schedule limitations: During opening, the studio had promised early morning classes that haven’t materialized. 5:00 and 6:00 am classes were promoted, but there are none. There are a few 6:00 am classes, but only on select days. This was one of the reasons I signed up during opening as my schedule is tight and early classes were appealing. However, these classes are not available as promised. There are also no weekend classes for members, only for “new” clients. And quite honestly, this studio does not need to take on any new memberships until they figure out how to appropriately provide services to their current members. All in all, I was really looking forward to having this membership, but it has been very underwhelming and disappointing. For a monthly unlimited membership upwards of $175, I expected a lot more from this studio. There are a lot of kinks this studio has to work out. I understand they are new and this is expected, but I feel like in general they over-promised and under-delivered, which for the price point, is very very disappointing. The unlimited membership isn’t really usable, as you’re lucky to get in to the classes you actually want to. Needless to say, I canceled my membership (I requested to at least, I am still waiting for the studio to follow up after form completion, calls, and emails).