Club Pilates

Reviews

• JK

  Jaquana Kinard

  4 days ago
  1.0
  Hard to book classes for this location .there are hardly in availability. This is the main reason I didn’t want the service . i stuck it out and purchased three month membership .I called to cancelled I was told to email the studio to cancel . I sent two emails prior to my membership ending and I was still charged .I called on may may 16 spoke to a lady around 7:50 am I explained I cancelled and I was still charged.She told me well we already charged you it’s nothing we can do .i told her respectfully I was calling to resolve it .she said well your getting an extra month until June with access to our studio .I told her that’s not what I signed up for .she hung up on me .if you want you money stolen from you then go here .
• SS

  Sarah S

  Apr 7, 2026
  1.0
  DO NOT GO HERE IF YOU WANT TO DEAL WITH FRAUDULENT BILLING CHARGES WITHOUT ANY RESOLUTION! I genuinely loved my time at Club Pilates while I was able to attend. The classes were enjoyable, and the instructors were great, which made my membership worthwhile at the start. Unfortunately, I had to end my membership due to pregnancy, as I was no longer allowed to participate in the classes I had been attending. I followed their process and waited two months until I was eligible to cancel my multi-year membership, continuing to make payments as required up until the agreed cancellation date. However, since that date, I have continued to be charged with no response or resolution from Club Pilates, despite multiple attempts to address the issue. It has now been over two months of ongoing charges, which has caused significant frustration and unnecessary stress. It’s very disappointing because my initial experience was so positive, but the lack of accountability and customer service afterward has completely changed my perception. Based on this experience, I would not return.
• KM

  K Matthews

  Nov 30, 2025
  3.0
  I was going to sign up, but then I saw the reviews… Saved me money