Physical therapy in Florence, SC on West Palmetto Street, with the largest care team in our practice. Florence is home to two board-certified specialists: Matt Ferguson, PT, DPT, SCS, a Board-Certified Sports Clinical Specialist and our Clinical Director, and Dr. Edwin Belser, PT, DPT, OCS, OMT-C, a Board-Certified Orthopedic Specialist with additional manual therapy certification. Dr. Mason Chase treats gymnasts and runners and has sixteen years of clinical experience. Most of what we do is general outpatient orthopedics: back and neck pain, knee and hip problems, shoulder injuries, post-surgical rehab, and work injuries. Medicare, Medicaid, most commercial plans, and SC workers' compensation accepted.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.