MossRehab Institute for Brain Health (MRIBH) is a no out-of-pocket Traumatic Brain Injury (TBI) treatment program supporting Veterans and First Responders.
All Veterans are eligible from all service branches and eras, no matter character of discharge or when TBI occurred. Head injuries could have occurred while on-duty or off-duty in civilian capacity, and does not need to be a result of being in combat.
Our program is designed to make treatment as accessible as possible by reducing barriers to care. We do this by covering the cost of treatment, transportation, lodging, and meals.
MRIBH is a multi-disciplinary approach, meaning experts from several disciplines come to work together and focus on putting the patient front and center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.