Geisinger Wyoming Valley Medical Center is northeastern Pennsylvania’s most complete acute-care hospital.
A referral center for lifesaving care, the hospital is a Joint Commission Certified Comprehensive Heart Attack Center and Comprehensive Stroke Center. It houses a 24-hour emergency room, and the region’s only Level I Trauma Center.
Home to the Frank M. Dorothea Henry Cancer Center, Richard and Marion Pearsall Heart Hospital and Medical Office Building for outpatient specialty care, Geisinger Wyoming Valley offers treatment of complex medical conditions, surgical intervention and critical care.
The hospital is expanding to add inpatient capacity and grow capability in surgical, emergency, trauma, critical and cardiovascular care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.