A service of Geisinger Wyoming Valley Medical Center, Geisinger Orthopaedic Institute in Wilkes-Barre is a 25,000-square-foot facility, and includes 33 private exam rooms, an on-site 2,000-square-foot physical therapy suite with two treatment rooms and a hydrotherapy room.Outpatient rehabilitation services include physical, occupational and speech therapy. Also on the premises is a 2,500-square-foot fitness center for pre- and post-surgery rehabilitation patients, as well as three X-ray suites, and a large, open, nine-bed cast room.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.