Southwood offers three distinct levels of care for children and adolescents throughout the tristate area. Southwood's acute psychiatric unit is co-ed for children 4-18. The intake and assessment department are available 24 hours a day and the hospital accepts almost all insurances and the uninsured.
Our residential services offer two unique programs. Southwood's MR/DD is a dual-diagnosed program that consists of mental illness and a developmental disorder, Autism and/or mental retardation. The residents are grouped by age, cognitive ability, and functioning level into separate living areas. Southwood's SMB program is a facility serving males aged 12-18 with sexually maladaptive behavioral issues.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.