Pearle Vision

Reviews

• TT

  tato

  5 days ago
  1.0
  The doctor is very friendly but the receptionists have been extremely rude every time I have gone. They are very snappy and reactive even if you talk normally or kindly to them. It is the same two people who are always like this.
• AS

  Abigail Slaughter

  May 8, 2026
  5.0
  Great normal eye exam visit, came back a few days later with a corneal abrasion and was seen immediately as I walked in the door and given some drops. Great care by the doctors and staff here.
• SG

  Shaloma Ghosh

  Apr 21, 2026
  1.0
  Very rude receptionist! Called to book an appointment was treated as if i was asking for a kidney. Did not go ahead and book the appointment just cause of the rudeness. You lost a customer.
• SC

  SLynn Cooks

  Apr 9, 2026
  3.0
  I added stars because of the following- Dr. Ritchey reached out to me directly via email while out of the country and offered to find a resolution to my contact lense issue after seeing my review. I do believe he really cares about his patients. I prefer to talk to him directly and not his staff. _____________________________________ My first visit was alright. The staff is very off putting. The place looks like it needs updating. The doctor totally ignored what I wanted but charged me for what he thought I should have which has been a disaster for my vision issue. This location states that it opens at 9am however they do not answer the phone at all. The receptionist's message on the answering service is quite curt. They do not answer the phone when you have problems with the product that you paid for. The most annoying part is not being able to get in contact with my doctor about my vision prescriptions. I have been calling the office since 9am for the last 48 minutes with no answer. I also requested something specific from the doctor which he completely ignored and now I cannot get in contact with the office. They do not even have a place to leave a phone message. 1-star for lack of courteousness, follow up, communication and not being able to reach my vision medical professional due to a prescription issue.
• KS

  Kashika Sharma

  Mar 14, 2026
  5.0
  There is no one more knowledgeable about the eyes and thorough in his testing and treatment that I have come across than Dr. Ritchie. So much so that though I am about to move, I plan to continue returning to Philadelphia for my eye exams with him. I was pleasantly surprised when we discussed the impact of nutrition on eye health during our last appointment, as conventional medicine does not typically approach health holistically. Couldn’t recommend him more.