AudioNova

Reviews

• DS

  Daniel Sharp

  4 days ago
  2.0
  They do the basics, for a price. Unlike my previous hearing aid provider, these people act apathetic about their patients’ wellbeing. When I see my audiologist, she treats me as though I were interrupting an otherwise important day. Just as importantly, my previous hearing aid provider freely handed out wax catchers, ear pieces and other necessities when I came in for cleaning and service. I am sure they had gotten these items from the hearing aid manufacturer for promotional purposes. Main LIne Audiology does no such thing. You need it? Pay for it. Although the cost of things like wax catchers is quite small and I can easily handle it, the point is one of customer relations. I always appreciated the gesture when my audiologist asked me if I needed anything and then fetched these small parts for me. It helped cement my bond with the practice. Once I’m done, Main Line Audiology only wants to see my back as I leave. I changed providers, because I moved to the area recently. I have since learned that my ENT’s practice carries my line of hearing aid. When time comes to replace my current set, I am definitely not going to Main LIne Audiology.
• JG

  Jeanne Guerin

  Aug 25, 2026
  5.0
  Very professional hearing evaluation update. Useful information given by Dr. Mills.
• EV

  Ellen Viola

  Aug 10, 2026
  5.0
  Yakira, the receptionist, and Dr.Mills, the audiologist, are very professional and caring in making time to meet an emergency need.
• DK

  Diana Keat

  Jul 28, 2026
  1.0
  I have been a patient at this location since 2021, when it operated as Main Line Audiology. I returned 7/13 for a hearing eval and to explore new hearing aids. During my appt. the audiologist stated she had contacted my COMMERCIAL Insurance (UnitedHealthCare) and confirmed 90% coverage. She provided me with a specific reference number connected with UHC contact and presented me with two purchase options based on that claimed coverage. When I called UHC directly to verify, the rep could not locate the reference number in their system and described what had occurred as "poor business practice". UHC advised me to wait 3-5 business days for them to research my actual coverage prior to making any purchase- information I was never given by the audiologist. I returned the following day to retrieve my test report. It was dated incorrectly and corrected after I pointed out the incorrect date. When I requested additional test results, I was told the audiologist was unavailable. I subsequently contacted AudioNova's district manager who acknowled that additioanl insurance training was needed and committed to investigating the reference number. Eight days later her follow up email provided no definitive findings. I have chosen to seek care elsewhere (after checking with UHC regarding contracted providers). I share this experience so that other patients using commercial insurance can be informed and verify their own coverage independently before making any purchase decisions.
• DB

  Douglas Black

  Jul 16, 2026
  5.0
  Came in thinking everyone around me was mumbling. Turns out they weren't—my ears were just on vacation. I kid. My hearing sucks. This isn't my first visit here, and it won't be my last. I love this office and the wonderful staff! Now I tell Dr. Harrington to stop yelling and he assures me he's just whispering - MAGIC! Thanks everyone. Sincerely, Douglas B. Black. P.S. I am single, and ready to mingle. Getting back out there as the kids say...Not mine.