The Holy Redeemer's Emergency Department prides itself on offering convenient access to quality care. Features of the The Strauss Emergency Pavilion include a separate entrance for patients arriving via ambulance from those arriving on their own, 22 private rooms, "Gold" certified Primary Stroke Center, obstetricians on-site 24-hours per day, short "door-to-doctor" wait times and Pediatric UrgiCare Department located adjacent to the ER
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.