AudioNova

Reviews

• MM

  MrsBarb

  Apr 14, 2026
  5.0
  Ken was fabulous at explaining the whole process of testing. He went over our options and there was no pressure to purchase.
• JL

  Jane Long

  Apr 7, 2026
  5.0
  Ken Mashraky was a great help and I am pleased with my new hearing aids.
• AJ

  Arlene Juchniewicz

  Mar 20, 2026
  5.0
  Very reliable, patient, personable
• PG

  Peter Glasser

  Feb 8, 2023
  1.0
  My wife and I made appointments to get new internal batteries in our hearing aids, which are almost 3 years old. That was always done without charge from the audiologist and was 100% covered by warranty from the manufacturer. I was not informed that Shayne was no longer there when making the appointment, which I consider less than honest, since my trust was placed in Shayne, not this company. As soon as I walked in, a guy named Ken came out and told us that he was our new audiologist. He immediately began to do a hearing test on both my wife and I, using up our annual benefit and nailing down a fee for himself, which we didn't ask for or consent to. I found out that there were a host of price increases and charges for some services that were previously included. I told him that we were on a limited budget and would not be spending a lot of money over our insurance coverage. He constantly ran down both Shayne and Dana, both of whom we liked and thought were professional and knowledgeable. After he fast talked us out of getting the batteries replaced, but instead buying new hearing aids for both of us, and put in the insurance claims while we sat in front of him, he proceeded to tell me that he was offended that I had expressed concern about the big price increases, that I should trust him. He held us there for about 15 minutes insulting me. I will never be returning here and advise everyone else to stay away.
• SM

  Samuel McClain

  Aug 20, 2019
  5.0
  Very patient