Voted Lancaster's Favorite for 25 years—and we're honored to be your trusted neighbor for physical therapy. At HARTZ, we're a locally owned, independent clinic where you're treated like family, not a number. You'll receive dedicated one-on-one care tailored to your unique needs, whether you're recovering from surgery, managing chronic pain, healing a sports injury, or working through orthopedic, vestibular, or pelvic health challenges. Our expert team takes the time to truly listen and understand your goals. With a 5-star Google rating and 95+ Net Promoter Score, our patients tell us we make a difference—and that means everything to us.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.