Pearle Vision

Reviews

• TR

  Tai Roe

  Apr 25, 2026
  1.0
  I had a very disappointing experience when picking up my glasses. The staff member began adjusting the frames without asking how they fit, and continued making multiple changes without properly checking with me. Despite giving feedback that the fit was getting worse, the adjustments continued in different directions, which left the glasses sitting unevenly on my face. One of the nose pads no longer sits correctly, and the frames no longer rest properly on my ears. I was later told that the technician was not available, which raises concerns about why these adjustments were made in the first place. Proper fitting requires careful, incremental adjustments with customer feedback. That did not happen here, and I now need to return again to have the frames corrected. Updated Review: I returned to the shop for an adjustment, and a different staff member assisted me. She was patient and took time to improve the fit, which I appreciated. However, due to multiple prior adjustments, the thin metal frame appears to have been over-manipulated. One side is now smooth, while the other is twisted and cannot be properly aligned. Although the fit improved slightly, I still noticed uneven weight distribution when I got home. Both nose pads touch my nose, but the pressure is heavier on one side. When I tried a minor adjustment myself, the nose pad broke. At this point, the glasses are no longer usable, and I hope the store will take responsibility for the damage and provide an appropriate resolution.
• DE

  Dorothy Ebinger

  Apr 9, 2026
  5.0
  They always get my prescription right .
• PF

  Patrick Feehan

  Nov 19, 2021
  5.0
  Quick easy and painless
• JR

  Jeana Rose

  Mar 26, 2021
  5.0
  Dr. Corcoran was super helpful, answered all my questions, and was extremely friendly. The exam did not take to long and he made sure I could see perfectly our of my new glasses. While I was picking out my new frames, Michael and Sherry went above and beyond to help me find the perfect frames for my face. Since I can't see very well without my glasses on they were so honest about what I would look best in with my new glasses and took the time to try each shape and colors. Overall, my experience was great and each staff member helped in anyway they could!
• BK

  Bill Kocher

  Jan 9, 2020
  5.0
  Both the girl at the front desk and the doctor were very nice, professional and welcoming. They answered any questions I had to the best of their ability. I felt comfortable and look forward to seeing them again at my next appointment. Thank you!

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