Shady Grove Fertility, the partnering provider of UPMC Pinnacle, offers patients living in Pennsylvania access to the most advanced fertility care. Our experienced doctors along with the Lancaster medical team, offer patients a warm and collaborative approach to patient treatment and care.
Our Lancaster, PA office is located at 205 Granite Run Drive conveniently situated off US Route 283 and near the Shoppes at Belmont town center. As you enter the complex, the building will be toward the back. Upon entering the building, take the evaluator to the third floor. Free ample parking is available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.