MedSurg Urgent Care - Gilbertsville provides walk-in urgent care for children and adults in Gilbertsville, Boyertown, Douglassville, Pottstown, and nearby Montgomery County communities. We care for minor accidents, cuts, stitches, sprains, suspected broken bones, fever, UTI, COVID, strep throat, flu symptoms, ear pain, rashes, and other common illnesses and injuries. We also provide occupational medicine, workers’ comp care, employment physicals, drug screens, and other work-related health services. We see patients with insurance and offer fixed-rate self-pay options for patients without insurance. Medically supervised weight reduction and GLP-1-based plans are also available when clinically appropriate.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.