Colonial Family Pharmacy is backed by the strength of the entire LECOM Health system yet offers the small-town, personalized and friendly service customers come to expect from community pharmacies. Colonial Family Pharmacy offers competitive pricing and free deliveries, and the pharmacies’ knowledgeable staff can provide a free cost analysis of a patient’s current prescriptions.
Customers can also receive recommendations for the right over-the-counter products for specific goals or conditions, including smoking cessation and managing pain, diabetes and high blood pressure. Additionally, pharmacists can administer immunizations, including seasonal flu and shingles vaccines, as well as vaccinations for children ages 3 and older.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.