The Hemophilia Treatment Center (HTC) at Lehigh Valley Hospital is part of a network of more than 140 HTCs in the United States that offer comprehensive hemophilia care and care for other bleeding conditions, for children and adults. HTCs also help patients and their families connect with hematologists, genetic counselors, physical therapists, social workers and nurses – all who specialize in caring for people with bleeding disorders. The HTC at LVH is a federally funded center and is part of the regional network that includes centers from across the U.S. HTCs follow the comprehensive care model that includes: - Diagnostic testing - Multidisciplinary care team - Comprehensive evaluation - Prevention-focused care - Coordination with provi...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.