This unit is located on the fifth floor of the Kasych Family Pavilion. In addition to private rooms, the unit offers numerous amenities to ensure that patients have a comfortable place to get well and families have the space they need to support their loved one while they are in the hospital. Some of the amenities include: - All rooms have 55-inch TVs with Bluetooth compatibility so that patients can watch Netflix, movies, etc. by using their own cell phones or laptop computer. - Smart beds are equipped with chargers for personal electronic devices. - The beds have a modern built-in headboard against the wall to create a more “homelike atmosphere.” Each patient room includes a magnetic board for patients to post personal items (cards, pi...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.