YC
Y.O.U. Expressions By Candy
May 16, 2026
Very good with assisting you with your prescriptions. A few employees working the counter, however, could use some lessons in Customer Service. I am thinking of one gentlemen in particular, but I will not name him in this review. I do know I have heard other customers express displeasure as well about that particular person. Sadly, that gentleman seems to probably work full-time as it seems, he is always the one at the front counter. Everyone else there has been wonderful. I do think the time it takes to prepare prescriptions that are sent in by doctors could also be done in a more timely manner. It seems the most prescriptions unless they are sent in as urgent are put off until the following day most of the time unless you call and request that they fill it that day if possible. Otherwise, I have no complaints. I have never had an error done on any of my prescriptions. I also like the fact that I can get a prescription delivered as well if there is no way, I can get there to get it. There has been a lot of improvement lately. So thank you for that.
LZ
Luna Zeismann
Jul 18, 2024
I take birth control to prevent endometriosis growths, cysts and chronic pain, not as a birth control (i cant even really get pregnant) so its a vital medication I have to take daily to prevent more surgeries in the future. I have 1.5 refils left on my prescription. I was given half a months worth of pills last month when I refilled them so of course i quickly ran out with only half my prescription for this month. I called yesterday to see if i could get a refill and they said no they couldn't refill it. I stated I was out and to call my doctors office, like they have done in the past, and that it was important. The worker responded to me saying he will refill it but id have to pay out of pocket for it. This is a prescription that is covered by the same health insurance for the last 2+years, with zero changes to my plan. I told him absolutely not and that I would call my doctors for him. I hung up called my surgeons office, and they said I can absolutely have more of my medication and that they would talk to the pharmacy since this is the second time the pharmacy is late refilling. Me missing even 1 pill is bad, Ive already been spotting for weeks since I missed a pill last time they refilled it. 18 days later and im about to miss pills again because they dont want to refill it. Me having a period cycle and missing multiple pills means my health could potentially be at risk. On top of all that im on bed rest for a herniated disc which hurts the same area were my endometriosis cramps are. I already cant take one of my pain medications because being on 2 muscle relaxers isnt safe, and my back is the priority. I really need to focus healing my back and not a chronic problem thats easily solved with my medications. Forcing your disabled patients to pay for a medication that covered by health insurance is scummy, especially if it only takes a simple phone call to verify the patient went up a dose. I have full coverage because i cant work full time, telling me to pay out of pocket for a covered prescription is deny me access to my prescription. It is not my responsibility if the pharmacy staff does not keep proper records and information about patients medication. It legit tells me to go up a dose on the medications label itself since it was first prescribed, this isnt new information. They finally filled it today, it shouldn't require me calling my surgeons office to get vital medication I still have scripts for. Edit: they still haven't refilled my prescription despite my doctors office telling them to do it today. They close in 30 minutes, seems like someones upset I was smart enough to know I dont have to pay out of pocket for a medication thats covered by my health insurance.
This is the worst pharmacy ever!! I am currently standing in line for a 2 pill prescription. This is my 3rd time to this pharmacy today. They can’t seem to get the script filled. After being told that it would be another hour and a half (and to call before coming back) I called and was put on hold. After 15 minutes on hold I walked into the store (phone in hand, still on hold.) I was told it still wasn’t ready. Logged in to my Freddy’s prescription account and it said it wouldn’t be filled until 5 pm tomorrow. The pills are for a procedure this afternoon. So, I drove to a separate Fred Meyer to try to get it filled there. The other pharmacy said it would be two hours at their location and called back over to this pharmacy to check the progress. This pharmacy said it would be one more hour. As I am standing here, I am told that the pharmacist is on the phone and it will be 5 more minutes. I have been told to sit down and she will call me. I look at the line behind me and the time and she reassured me that she will call me in 5 minutes. So…here I am again, well over an hour later, sitting in a chair waiting because they still haven’t filled my 2 pill prescription and it’s dangerously close to their lunch time. As I am sitting here, the woman I have been dealing with all morning leaves the pharmacy avoids eye contact and hurries away. I take the initiative to get back in line, as I get up to the counter, it’s pretty much 1 pm and I’m getting an anxious look from the cashier. I give him my info, he walks straight to the baskets, grabs my pills and rings me up. Then calls for a consult. I don’t need a consult, just give me the pills so I can go! She had zero intention of calling me up at a reasonable time. Zero! I hope they don’t try blaming their incompetence on covid, because this pharmacy was terrible even before the pandemic.
JO
Julie Anne Olson
Feb 1, 2022
The only reason why I come to this pharmacy is because they are so close to my house. I’ve seen people lined up so far back in the store and they only have one register open. The pharmacists and employees are rude; except for Lamb, the Muslim lady. She is awesome and always has a smile on her face.
Good luck trying to get your medication within a decent time span! My doctors office called in my prescription five and a half hours ago, and they still told me that it would be 40 minutes to an hour! There is no excuse for this.
Don’t come to this pharmacy! Go to CVS instead.