Medical ClinicAcupunctureAddiction Treatment Center
Blackburn Center brings together Central City Concern’s signature housing, health care and employment services, all under the same roof. The health care clinic delivers high-quality, evidence-based care, with an emphasis on addiction recovery, mental health services and primary care.
Through our team-based service model, patients receive treatment from a care team that works together to make sure all of a patient’s needs are met. Care teams include providers, medical assistants, a nurse, a health assistant and a mental health professional, as well as a caseworker who connects patients to resources such as housing and employment assistance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.