St. Charles Madras, previously Mountain View Hospital, first opened its doors in 1967. The hospital worked closely with St. Charles Health System through a management agreement for many years before formally joining the St. Charles system in 2013.
The Bean Foundation donated the land on which St. Charles Madras sits. The hospital that stands today is the original hospital - seven additions/renovations have been made over the last four decades.
St. Charles Madras is a critical access hospital with 25 licensed beds and 240 employees. The hospital provides surgical services, imaging, intensive care, a Family Birthing Center, medical and emergency care and an outpatient laboratory.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.