Fred Meyer Pharmacy

Reviews

• AC

  Angelika Cornell

  Feb 18, 2026
  2.0
  Never have meds in stock, had to switch pharmacy.
• TK

  Tawnya Knight

  Aug 10, 2025
  2.0
  I used Fred Meyer pharmacy in Bend for over 10 years. But the Klamath Falls location can't get their act together. They are far too busy and unfortunately can't seem to manage the load. They need to hire more people, or work on figuring out their operations. For example when I called on a Sunday to get an ETA on an antibiotic, they answered the phone and said "hold please" and then I was on hold for so long I got automatically transferred to customer service. Once I was transfered back to the pharmacy, they picked-up and said "hold please" and the cycle began again. No context, no "we're very busy but will be with you as soon as we can...". Just "hold please". This happened 3 times before a human finally picked up 15 minutes into my wait. I get it, they're slammed. And I understand that people that are actually physically present at the pharmacy would get priority. But the revolving door of pickup and hold again is pretty ludicrous after that many rounds. And it's not a phone tree issue, because clearly it's designed that way to prevent people from getting stuck too long on hold. A bit of multi-tasking or training on how to balance things operationally would really benefit this pharmacy and it's customers. There's a reason I took my business to Sky Lakes, even though they don't have the updated features like the app or auto refills. It's worth it to avoid this mess.
• CC

  Cathy

  Oct 20, 2022
  1.0
  Got he refills finally. Now I am fresh out of the hospital with a nasty GI bleed. Our hospital pharmacy doesn't participate in part D so here we go again. Two meds to keep it from happening again, they are taking days and I am starting to feel sick again. FM just hangs up every time I try to call. I hope Medicare doesn't mind paying for another hospitslization This is an addendum to my previous review. I straightened out the problem with my insurance, verified that it would be filled. I called Fred Meyer Pharmacy and actually got someone to answer. He verified that my meds would be ready by 5pm. I went to the pharmacy, stood in a long line only to be told that they would not be approved until tomorrow and that one was on hold. These are diabetic and high blood pressure meds! I said that someone had told me my meds would be filled by 5, and the cashier insinuated that I was lying. Then the one who treated my so poorly this morning stuck her nose into it with, "I TOLD HER to call her insurance!" From my observation, it seems that about 2/3 of the people in that ungodly line were turned away because their meds weren't ready yet. I can see a solution to the long lines, and the staff shortage right there. Just be honest with people. I have no idea how to solve the problem of rudeness from the staff OK, still no meds after 2 days. So I call my insurance and they tell me that their system shows that the meds have been filled. Sooooo, I call FM, and their new excuse is that they have to order them. Seriously? I take some of the most common meds in America! They said they should be there Monday after 3pm. Meanwhile, my blood pressure is now at dangerous levels, fortunately, my blood sugar is just a little elevated. I am seriously considering canceling the whole thing stopping my medication and canceling my Medicare part D, why pay premiums when I can't get the service?
• RH

  Roger Huffman

  Sep 21, 2022
  1.0
  Worst Pharmacy I have ever seen. Turned prescription in on Friday and was told I could pick it up Saturday. I return Saturday to be told they lost it. After talking with the doctor's staff they found it and said I could pickup Sunday. Sunday I returned to find out the prescription was being filled in Portland and retunonday after one. Ili returned Monday and I was told it was now being filled there and it would be Four or five before it would be ready. I returned at four to find out only one of three was done and the other two would be ready Tuesday. Well it is Wednesday and I am still waiting for on prescription. Additionally the staff are rude and toldly unhelpful. If you need to have prescription filled on Klamath Falls don't use Fred Meyer.
• C5

  CatSlave 56

  Apr 16, 2022
  1.0
  I am transfering my prescriptions from Fred Meyer to Sky Lakes. One two many times, I've been unable to get refills at Fred Meyer due to various excuses. My medicines are for life-threatening conditions and going without because Freddies can't keep them in stock are not an option. I hesitated to make the move because the people there are friendly and helpful, but I've been told "That is on backorder at the factory" or "our supplier is out of stock" one too many times.

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