Club Pilates

Reviews

• KO

  Keren Olvera

  Jun 23, 2026
  2.0
  I signed up for the 3-month commitment because I wanted to try Pilates and see if it was a good fit for me. The classes and instructors were great, but I was disappointed by how the cancellation policies were communicated. When I enrolled, I understood that I was committing to pay for 3 months. What I was not clearly informed about was the separate 30-day cancellation notice requirement and how it interacts with the minimum commitment period. When I later decided to cancel due to time, and 4 classes a month for around $30 dollars a class just didn'tseem like a good fit anymore. I learned that giving notice on the second month would result in me paying an early cancellation fee or will have to pay an extra month from my commitment of the 3 month to not pay an extra early cancellation fee. From a customer perspective, this was confusing. Had I fully understood the policy from the beginning, I would have planned my cancellation differently. It feels unfair that someone can fulfill the 3-month commitment they agreed to, yet still end up paying for an extra month because of a notice requirement that was not clearly explained during enrollment. I encourage future members to carefully ask about all cancellation requirements, and read the papers they have you signed including the policies and notice periods and how they affect the minimum commitment term. Greater transparency upfront would help customers make informed decisions and avoid unexpected charges. Also if your late to classes after 5 minutes they dont let you in and there a fee if you dont show up, also if you cancel a class with out advance notice you will be charge and penalty fee for late cancellation. I had no issues with that however I would had appreciated that I had been imform and therefore the reason I am leaving my review. Hope it helps somone. 5/13/26 was the date I signed up.
• JP

  Jana Patterson

  Dec 4, 2025
  5.0
  Great studio with amazing instructors. Front desk staff of friendly and helpful. I have been a member for about 3 months and love it. Great workout that is adjustable to your level and body.

Frequently Asked Questions About Club Pilates