Safeway Pharmacy

Reviews

• DS

  Diego Sandoval

  1 day ago
  1.0
  I had a very disappointing experience at the Safeway Pharmacy on 18th Avenue. I arrived at approximately 6:50 PM, ten minutes before closing, to pick up medication that my provider had just prescribed. I was feeling anxious and rushed to the store because I needed the medication that evening. When I arrived, another customer was being helped, so I stood behind the stanchion where customers are instructed to wait for privacy. While I was standing there, the pharmacist, Penny, spoke to me in a loud and abrupt tone, asking, “What do you want?” in front of other customers. I explained that I was simply glad I had made it before closing. She then told me to step away for privacy, even though I was already standing in the designated waiting area. The interaction felt confusing and unnecessarily dismissive. When it was my turn, the cashier asked whether these were new medications, and I confirmed that they were. Since I had never taken either prescription before, I expected the pharmacist to provide a brief explanation about how to take them, possible side effects, and what to expect. Instead, I was told to scan the QR codes on the paperwork for that information. I understand that pharmacies can be busy, but this was my first time taking these medications, and I would have appreciated even a short consultation. The pharmacist’s demeanor came across as cold, impatient, and unprofessional. I have never felt so unwelcome at a pharmacy. Because of this experience, I do not plan to return to this location. I will also be informing my healthcare provider that I did not receive any counseling on these new prescriptions. Patients deserve to be treated with courtesy and compassion, especially when they are picking up medications they may urgently need.
• HL

  Hermilo Lopez

  Mar 25, 2026
  4.0
  Very busy are but they got all you need you can even make a friend while you on the line to pay if you are friendly enough
• AA

  Anon Anon

  Mar 19, 2026
  1.0
  03/19/26 the pharmacist at the window on the far left with the long brown hair was horribly ablist and needlessly cruel towards me first thing this morning. She gave me a rude look as soon as she saw me and I was very polite but she met most of my questions with silence or a hard stare. I explained I'm disabled and have to get my prescriptions filled in one trip or come back later with a helper and she kept telling me that wasn't the case and taking a really messed up tone of voice with me telling me I can just pick them up, it was so horrible I'm never going back to this store let alone this pharmacy
• LT

  Luna Trisha

  Mar 18, 2026
  5.0
  Best team in town!
• FF

  Flipcityyo

  Mar 3, 2026
  5.0
  The pharmacy is usually busy but the pharmacists Dale and Penny are my favorite and make it worth the long wait. I am a regular there (feels like I am there every week ugh) and appreciate the great customer service and friendly pharm techs who manage the front end. Highly recommend 👌

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