BioSmile Health

Reviews

• JV

  Jesse Vanderwerf

  Oct 30, 2026
  5.0
  Great experience. The total approach was amazing. Minimal pain during the extraction and so far almost no pain after. 10 out of 10 would recommend to anyone needing dental work. Definitely worth the price.
• DW

  Dan W

  Oct 28, 2026
  5.0
  Staff was very kind and friendly. They make you feel like you’re important.
• VW

  Veronika Wojakowska

  Sep 18, 2026
  5.0
  I never enjoyed going to a dentist, until these guys! My new patient appointment and cleaning appointment both went so well. The dentist is great - I never felt like I was being upsold (which always happened at other offices). I love that they are a holistic office - I left with a brochure on helpful vitamins that benefit dental health which is so cool! Everyone was kind and helpful. As someone who does self pay for dental work, I love the membership option. Looking forward to my future appointments and cleaning! (Never thought I’d be saying that! 🤪). Highly recommend!
• DJ

  Dr West Destroyed My Jaw

  Sep 17, 2026
  1.0
  Drs posted response is not legitimate, he never tried to make it right, handle me personally or get it taken care of quickly. Just managing his image. I was referred to BioSmile by a provider. After meeting Dr Johnson, he left the room, the assistant came and went 5 or 6 times, asking questions that were clearly about the reviews I had written regarding Dr West. I didnt want to say anything not already posted but she kept asking. She didnt seem to understand my concern, told me West was EXTREMELY "devout", like he wasnt doing things as he did like violating boundaries, making it clear West was manipulating me. Dr Johnson returned and welcomed me to their practice, recommending I get Orthodontic consultations for my bite to see if it could be improved. I thought everything was fine when he left. I asked the receptionist Natalia, who was been eager to get me signed up and paid, if it was possible to contact them should I have any questions. She gave me side eye and said nothing. 2 months later my tooth broke. I called on the 8th, no answer, I followed the message using the portal to request an appt. Confirmation email shows received, no reply. On the 10th, I called again, no answer, I left a message, no reply. The next week on the 14th I sent a text as prompted, no reply. Im writing this on the 17th. 10 days, 4 attempts, 3 messages, no reply. The online portal shows membership active and paid. It shows I have not used any of my benefits, which is not accurate, and it does not show the cleaning I have scheduled and cannot confirm. Shortly after leaving this review I was contacted by Natalia (on the 17th), who stated she had just gotten my message from the 10th. She offered to schedule an appointment and so I did. She said they do not get messages from Health Pass portal despite their answering message telling me to use it to contact them. It still took 7 days for her to get my voicemail, 3 hours after posting a review on the issue. She called back a few minutes later stating Dr Johnson would not now see me as my bite is not perfect so he cannot do the job. I told her Orthodontics was not recommended or possible due to bone loss from recent Orthodontics (West). She said "yeah, then he cant see you". I called back and clarified, "He cant fix a tooth unless a persons bite is perfect?" She said "Yes". Dr Johnson stated he cannot fix a tooth unless a person's bite is perfect. After posting review with that statement they emailed me a referral to an Orthodontist who already said "No" and was extremely disrespectful about it, objectifying me.(Schmidl) Dr Johnson then contacted me again, re-stating the same lack of understanding of the situation. Claiming they sent me referrals they did not. Repeating it, doesnt change reality. I hope this saves others time and effort, should your bite be less than perfect, Dr Johnson cannot provide you necessary care.
• SR

  sophy roberts

  Aug 19, 2026
  5.0
  Great experience! Very professional and nice environment. A nice change of pace from other dentists I’ve been to.