Eyemart Express

Reviews

• GF

  Garrett French

  4 days ago
  5.0
  Excellent experience. I went in to find a new pair of glasses because my current pair were broken. They helped me find a pair that fit our budget and that I liked, 6 minutes later they had made the lens and I was walking out the door.
• CA

  Charla Anderegg

  May 1, 2026
  5.0
  I feel if im wearing something on my face all day long then i want comfort and i dont like it when people try to change my mind and will understand me. Jill at the 71st & Sheridan store has went above and beyond for me as im a picky person and i cant thank her enough. She knows how to interact with her customers in an understanding way. Please give this lady a bonus for just dealing with me.
• JM

  Jimmy Miller

  Apr 28, 2026
  5.0
  I found my new Eyemart Express location! They were courteous, friendly and very helpful! I have used the Sand Springs location for 10 years and have been very disappointed in their service the last 2 times I've used them. Ill be using the 71st and Sheridan location from now on!
• TC

  TERRI CUMMINGS

  Apr 1, 2026
  1.0
  I experienced the worst customer service ever. I went to pick up my glasses today & there was only 1 employee who was still in training and no one else around to help her. Needless to say there was a long line. So 30 minutes before closing, Rita was still with the same customer complaining that she couldn’t get the computer to do what she wanted. I asked if I should come back another day to pick up my glasses. Rita said she would be right there. About 10 mins later, she asked me my name and proceeded to retrieve my glasses. She said they were out of the cases for 1 pair of my glasses, I said that was ok. She was trying to hurry & clean them & handed me a pair to try on. The lenses that she had just cleaned had finger prints all over them. I knew she was in a hurry & still had 3 more pairs to clean. Here’s where things really went south… I grabbed one of the disposable tissues the she had been using to clean my glasses & was trying to get the fingerprints off when Rita yelled at me that I was not allowed to touch the tissues. I said “there are still fingerprints on them. Rita said she had just cleaned them & that I was not allowed to touch her stuff. I had spent just under $1100.00 on glasses plus what my insurance paid and I am being scolded by a person with no customer service skills whatsoever. If anything she should have thanked me for helping her because she still had a line of people waiting and it was closing time. Needless to say I won’t return to this business.
• FL

  Fran Lowe

  Mar 30, 2026
  5.0
  Ms. Rita spent well over an hour helping me select not only the perfect frame, but she assisted me in selecting suitable lenses to meet my needs. I saw this behavior repeated over and over again between multiple customers and associates! As a seasoned professional activity working in the healthcare industry I found this quite impressive. I would highly recommend Dr. Perini and Eyemart Express for their affordability, quality and absolute outstanding customer service!

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