I went into this GNC today (Sunday, March 2) planning to spend $250+ on protein powder and other products during their BOGO 50% off sale, which is heavily advertised in-store and online. However, I was told the promotion only applies to GNC-branded products and a select few cheaper creatine options—even though I was able to add two 5lb tubs of protein to my online cart along with other products and see the discount applied on every product as advertised. When I showed this to the associate, he dismissed it, saying it “must be wrong” because this store is a franchise and doesn’t follow the same promotions as corporate.
Fine—if that’s how they run things, so be it. But what really stood out was the lack of effort. No attempt to sell me anything, no alternatives offered—just an easy $200+ sale walking right out the door. No name tag on the employee, no professionalism, just a poor experience all around.
If you want to shop at GNC and are okay with paying a little extra to take advantage of their promos, just order online OR go to a different location. At least there, the deals actually work. I won’t be back to this store. If the associate working here was employed at the store I run, he wouldn’t be back at work on his next shift for turning away business.