Eyemart Express

Reviews

• KS

  Kelly and Caleb Smith

  May 5, 2026
  1.0
  I went on 5/4/26 to ask a question about an eye exam and new glasses or the possibility of having new lenses added to my frames. I was not greeted when I walked in, both employees were busy with customers. I waited until they were finished. Once one employee was done with his current customer he helped a lady by asking her how may I help you without asking me first. I waited for about 20 minutes for help only to be passed up by a walk in customer. Additionally, I over heard the employee tell the customer to go to another local place for help. I walked out without being acknowledged or assisted and went to the place he suggested to the lady. Terrible service and experience, I will not return.
• JS

  jacalyn shockey

  May 1, 2026
  5.0
  Ashley was amazing and very helpful and took time to help me with my glasses today her personality was great she had a full energetic personality that I would recommend going to her again she did wonders for me and went beyond for her customer so Ashley deserves a five star review she was also looking out for other customers to
• RS

  Rob Snider

  Mar 27, 2026
  5.0
  Great customer service once my turn came up. The guy (John?) was left alone with a shop full of people. 12+. 2 people had quit that day and the manager went home for her birthday. This store always seems under staffed and apparently has a very high turnover rate. In my experience that’s not an employee problem but an employer problem. Maybe call undercover boss…. 🤷🏻‍♂️
• DA

  Donny Allen

  Mar 24, 2026
  5.0
  It was seamless, helpful, very professional and friendly.
• LF

  Lorenda Ford

  Mar 19, 2026
  5.0
  Even though they were short of help it was still very good. I have been going for about 10 years the best place in town. Lorenda

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