Kroger Pharmacy

Reviews

• HR

  Hycinth Ruin

  May 12, 2026
  5.0
  Efficient and pleasant staff.
• AW

  Ashley Wilson

  Apr 13, 2026
  1.0
  Working on getting prescriptions transferred from this Pharmacy. Not only are the staff rude and unfriendly, I was promised medication at 2 different times, after calling the second time I was told to come pick them up at said time, to only arrive and be told that it wasn’t ready and they are closing. When asked why they told me to come at that time, she stated she wasn’t sure why it wasn’t ready yet, that I could come back tomorrow. Didn’t care whatsoever that my daughter needs an urgent medication. They have been nothing but an issue since coming here. Save your time and your patience, I recommend finding somewhere else to recieve your medications.
• EW

  Evan Woelfel

  Mar 16, 2026
  5.0
  I've used this pharmacy for many years and I have had far less problems with here than I have had at any pharmacy. In all of the years I have been going here, I have never seen any of the staff act in a less than professional and respectful way.
• WW

  woodswalker45

  Jan 6, 2026
  1.0
  I am in the process of getting my prescriptions transferred from this Kroger pharmacy to the Walmart pharmacy in Westerville. The pharmacists at Kroger are so rude I can't even believe it. I went to the Walmart in Westerville to pick up a prescription for my friend and was blown away at how friendly and helpful they were. My prescriptions were at Kroger for convenience. Walmart is just as convenient. Now I don't have to deal with Kroger's lack of customer service at the pharmacy.
• BB

  Barbara Burns

  Dec 27, 2025
  4.0
  My personal interactions with pharmacy staff and pharmacists have been satisfactory. My biggest problem has been delivery request policy for refills. One can put in info to the computer who takes the call, but one must CALL BACK next day after the prescription is filled to request the delivery. This seems cumbersome and bulky. As a busy FT caregiver it is a challenge to call back /get past the computer to reach the pharmacists to make the delivery request. If one does not call back next day by a certain time, request cannot be taken, requiring call back yet another NEXT day, going through the computer routine to reach pharmacists again.