At Grand Lake Home Health we are dedicated to assisting our patients to achieve independence with their health care needs at home. We provide physical support and address psychosocial issues when identified. We bring top-rated health care to our patients in the comfort of their own home.
Grand Lake Home Health is the most caring and comprehensive service of its kind in four counties. Since 1987, we've treated patients and helped people of all ages recover in their own homes throughout Auglaize, Mercer, Allen and Shelby Counties. The thousands of patients we have served validate our services because they know they are cared for - emotionally, spiritually, as well as physically.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.