Under the direction of board-certified nephrologists, our highly trained staff – including nurses, certified dialysis technicians, equipment technicians, dietician, and social worker – is committed to meeting our patients’ needs and exceeding their expectations. We offer adult in-center hemodialysis and welcome traveling dialysis patients in both of our facilities. We also offer hemodialysis services to hospitalized patients at Firelands.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.