Hospice of Northwest Ohio served its first patients in 1981 and is the Toledo area's largest provider of hospice care. A non-profit, community-based organization, we are the only local agency solely dedicated to caring for the terminally ill. We serve more patients and their families in their own homes, in nursing homes and at our freestanding Hospice Centers. We are Joint Commission accredited and Medicare/Medicaid certified. No one is ever turned away due to complexity of their care or inability to pay.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.