Welcome to New Day Recovery, a trusted and esteemed rehabilitation facility nestled in the heart of Northeast Ohio. Since 2016, we have been dedicated to providing comprehensive detox and residential treatment services to adults seeking to overcome addiction and embark on a journey of lasting recovery. With our unwavering commitment to compassionate care, evidence-based practices, and innovative approaches, we are here to guide and support individuals as they regain control of their lives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.