Founded in 1920 by local residents responding to a flu epidemic, Southwest General has always been a hospital committed to supporting the community. We maintain strong ties to the Greater Cleveland area through our quality medical services, our partnerships with University Hospitals and local community organizations and our many community benefit programs promoting health and wellness.
Southwest General is home to nationally recognized physicians, state-of-the-art technology and a full range of medical, surgical and emergency services, including a Level III trauma center. Our services are designed to provide patients with care that addresses their physical, mental, emotional and spiritual needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.