Brand Certified
Queen City Hospice
4.5(209 reviews)
Certified by Queen City Hospice • Oct 04, 2026
Business Details
4605 Duke Drive, Mason, OH
45040, United States
Certified by Queen City Hospice • Oct 04, 2026
(513) 510-4406
Certified by Queen City Hospice • Oct 04, 2026
https://www.queencityhospice.com/
Certified by Queen City Hospice • Oct 04, 2026
About
Certified by Queen City Hospice • Oct 04, 2026
Home Health Care ServiceAddus HomeCare
Queens City Hospice provides compassionate care, confidential comfort, and supportive counseling to our patients and their families 24 hours a day, 7 days a week and is a member of the Addus family of companies. For over 40 years, Addus HomeCare has been one of the nation’s top providers of personal home care and support services and is committed to providing high-quality, cost-effective care that gives people the freedom to remain in their homes.
Location
Certified by Queen City Hospice • Oct 04, 2026
Hours
Certified by Queen City Hospice • Oct 04, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.5
209 reviews
5 stars
170
4 stars
19
3 stars2
2 stars0
1 star
18
- RERobot ExperienceAug 26, 20265.0It is always a pleasure to work with the Queen City Hospice team. The team is organized, great at communicating and have the outside the box thinking to provide the best support solutions for residents, families, senior care facilities as a whole.
- JDJoe DOnofrioAug 21, 20261.0Stay away from this Hospice Mother in law was paying out of picket at 40% higher than the Medicare reimbursement rate -- found better agency (more visits and billed at Medicare rate). Then they send her a final bill for $8K, show no payments at all and goes beyond when they were terminated for her care. Crooks
- JVJamie VogtAug 9, 20265.0If you need a team of people who truly care about what your loved one wants for the end of their life, look no further than Queen City Hospice. QCH supported me and my mother through her passing, and the final days of her battle against cancer. they spoke to my mother with grace and kindness, they helped me to understand what I could and couldn’t do for my mom at this time, some helped me prepare for the future without her, all had personal stories and experiences shaping their work with QCH. The nurses we had felt like an extension of family. And now, a year later, while the funeral home is sending me marketing material, Queen City Hospice has sent me a letter acknowledging the first anniversary, promising assistance upon request, and even more resources for how to cope with grief or even volunteer your time if that seems helpful. They really do hold your hand the whole way through. Without judgment. They also got me connected with my therapist . With Queen City Hospice, you and your loved ones are in good hands
- JKJoanna KingsburyMay 13, 20265.0My parents moved here from out of state because my mom was becoming too difficult for my dad to take care (advanced Lewy Body dementia). QCH was AMAZING. From Day 1, they were readily available, easy to talk to, always here when needed, very attentive, responsive, communicative, etc. It was a very fast decline in 4 weeks for my mom. Meghan (RN), Missy (social worker), Krista (after-hours RN), and Molly (bedside care at the very end LPN) - they ALL treated my mom with such dignity, care, respect, and love. I honestly don't know what I would have done without them. When I had to be at work and not by my mom's side, and hospice told us that they were now going to do 24 hour bedside vigil, I cried with relief. When my mom passed and Krista came to bathe her body, she did it with such care and respect, it was beautiful to watch. I'm so grateful for each of them. This is what hospice is all about. They did it well.
Frequently Asked Questions About Queen City Hospice
Can I quit hospice?
At any time during hospice care and for any reason, the patient or their designated decision maker can make the decision to leave hospice and resume receiving aggressive treatment. You can also return to hospice at any time as long as you meet the hospice appropriateness criteria and have a physician order for hospice.
If I live longer than six months, are the services cut off?
NO – Because no one can precisely predict an end-of-life timeline and patients often improve (and actually live longer) when receiving hospice care, there is no limit on the length of time patients can be on hospice. They must simply continue to meet the Medicare hospice guidelines for appropriateness.
Should I wait to choose hospice until I am really certain that nothing else can be done?
NO – Making the decision to choose hospice earlier affords the patient and their loved ones adequate time for symptom and pain management and the development of a trusting relationship with their hospice team. Your hospice team has a depth of knowledge and experience with end-of-life matters. They will be there to answer your questions and help you be better prepared for this journey. One of the most common statements people make is, “I wish I had chosen hospice sooner.”
Do I have to have a Do Not Resuscitate (DNR) order or other advance directives before I enter hospice?
NO – However, by entering hospice the patient is acknowledging that they are giving up on aggressive treatment to prolong life. Our staff will work with the patient and their loved ones to help them understand advanced directives and to make decisions on the type of end of life support they would like.
Can I still use my own doctor?
YES – The patient’s primary physician is part of their hospice team and can be as involved as they would like. We will communicate with your primary care physician on a regular basis. You can continue to see your primary care doctor as needed for your medical care.
What do I do if I need help at night or on the weekend?
We have staff available to make visits 24 hours a day, seven days a week all year long. A hospice nurse will respond to your call for help within minutes to discuss your problem and determine the best action to take.
I live alone. Can I sign up for hospice if I do not have a primary caregiver who lives with me?
YES – You may elect the hospice benefit while living alone. Our staff will work with you to determine your plan for receiving care when you are unable to care for yourself or live alone.
I still want to drive and take a few short trips. Can I be on hospice and do this?
YES – we will support you in living your life to the fullest. We encourage our patients to go out and do what they feel up to, and what brings them joy. We will help you do the things you love for as long as you are able.
What does the hospice admission process involve?
The process is really pretty simple and easy. The patient must have a physician’s order authorizing the hospice evaluation. A member of our hospice team will meet with the patient and family to explain the hospice benefit and services provided. A hospice Registered Nurse will perform a physical evaluation and review the patient’s medical records to ensure they meet hospice guidelines. If the evaluation shows that the patient meets hospice guidelines, their physician will give the hospice permission to begin care. The patient or their designated decision maker must also sign a form electing the hospice benefit. The entire process may only take a few hours.
Who makes the decision about entering hospice and choosing the specific hospice agency?
By law, the patient or their designated decision maker has the authority to elect hospice and select the hospice agency. Your physician, hospital discharge planner or facility social worker may make recommendations, but the final decision of which hospice will best serve you and your family is yours.
What do I have to do to get hospice care?
Anyone can inquire about hospice services. You can call us (or another hospice that serves your area) and request an evaluation. We will contact your physician to obtain his/her approval to perform a hospice evaluation. You can also call your physician and ask them to contact us directly for a referral. If your loved one lives in an assisted living facility or nursing home, the facility social worker will be able to assist you in requesting a hospice evaluation. If your loved one is hospitalized, you can talk with the hospital discharge planner to request hospice services.
What services does Queen City Hospice provide?
Queen City Hospice provides compassionate hospice care, confidential comfort, and supportive counseling 24/7 to patients and their families, helping with end-of-life and palliative care needs.
Where is Queen City Hospice located?
Queen City Hospice is located at 4605 Duke Drive, Suite 200, Mason, OH 45040, United States.
What are the operating hours of Queen City Hospice?
Queen City Hospice operates 24 hours a day, 7 days a week, without closing.
How can I contact Queen City Hospice?
You can contact Queen City Hospice by calling their main phone number at +1 513-510-4406 or the toll-free number at +1 888-249-3821.
Is Queen City Hospice part of a larger healthcare organization?
Yes, Queen City Hospice is a member of the Addus family of companies, which has been a top provider of personal home care and support services for over 40 years.
What is the mission or featured message of Queen City Hospice?
The featured message is: "No One Dies Alone Afraid or In Pain," emphasizing compassionate end-of-life care.
Are there any hospitals or medical facilities near Queen City Hospice?
Yes, Mercy Hospital Billing Department is nearby and can assist with hospital billing inquiries and support related to healthcare services.
What nearby businesses might be useful for event planning or professional services near Queen City Hospice?
Nearby businesses like Best Upon Request and General Revenue Corporation offer event planning and professional services that could be useful for community events or support services.
Are there real estate agents close to Queen City Hospice for housing or property-related inquiries?
Yes, several real estate agents and services such as The Hensley Home Team, Keller Williams Pinnacle Group, and Deb & Kate Real Estate are located near Queen City Hospice to assist with real estate needs.
Does Queen City Hospice offer care for patients with specific conditions such as dementia or cancer?
Yes, Queen City Hospice provides care tailored to patients with conditions such as dementia, Alzheimer's, COPD, and stage 4 cancer, focusing on comfort and supportive care.
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