OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
On Wednesday at 9am I went to the Mason location with my son who has broken every pair of glasses he had. A man named Timothy helped me get him a pair of glasses. I explained to Timothy that I was on a tight budget and pay day wasn't until Friday. He was so gracious and kind and got me out the door with new glasses in 15 minutes. I have never had such excellent customer service in my life and had to let it be known. Give that man a raise and a paid vacation, he's earned it. Thanks for your time.
CT
Cathy Taylor
Sep 16, 2026
5.0
Always receive the best service at this location. Gina is always great to work with and very knowledgeable about the products there. Also very helpful in looking for the best deal for the customer. Will continue to come here for service!
AF
Amanda Fisher
Sep 16, 2026
5.0
I had an old pair of raybans that I love that ordered new lenses for. I quickly realized I could not switch the lenses out myself so I called Eyemart. Tim answered and said no problem so I brought them in and Sarvinoz and Paul quickly switched out the lenses. Amazing customer service and now I am happy again!
JR
jeremy reidell
Aug 25, 2026
1.0
Been going here for years but won't be after today. Ive never seen these employees but the service has changed drastically. I walk in they are busy. But an employee notices me probably because I have a bad leg. They let me know they would be right with me. I go to sign in and it wants the time and i realize i dont have my phone. I have to walk out to car to get my phone and come back in to which takes me a minute because im hobbling on a broken leg but then they continue to help other people that walked in after me while im sitting here just waiting patiently. Then goes back to other customers totally avoiding me. Seems they have forgotten about me. Should probably hire better staff or maybe staff with manners and maybe slight empathy for people hobbling in to do business.
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