About The Practice
First Step Recovery Center offers the type of care everyone would want if they needed treatment for addiction. The team believes that treatment for a substance use disorder must encompass holistic care that addresses the addiction together with basic life concerns.
They offer this type of comprehensive care at five offices in Reynoldsburg, Marion, Lancaster, Columbus and Dayton, Ohio.
The entire team at First Step Recovery Center believes in several core principles that guide their drug rehab and alcohol dependence programs. Their overriding goal is to give each patient the support needed for long-term success.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.