Riveon Mental Health and Recovery is a non-profit, community behavioral health center serving Lorain, Huron, Cuyahoga, and Erie Counties. The agency serves approximately 10,000 people/year. Riveon’s mission is to provide hope, healing, and treatment for those facing addiction and mental health challenges. Our services include prevention, mental health services, substance use disorder treatment, residential housing, sexual assault services, crisis services, and problem gambling. We are committed to being always here, always ready, providing a compassionate and inclusive environment where individuals of all ages can find the support they need to reclaim their lives.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.