Kroger Pharmacy

Reviews

• TP

  Tyler powell

  Oct 28, 2025
  1.0
  Keeps the phones off no one answers
• RE

  Rachel Estes

  Jan 25, 2023
  5.0
  Well….It’s better than Monroe.
• NF

  Nick Fleming

  Jan 7, 2022
  1.0
  Waited 40 minutes for a 10 second conversation just to find out I wasted 40 minutes. Called 9 times between 9am - 5pm, no one would answer. So I show up and wait in line for 40 minutes just to find out that they had received my prescription but couldn't fill it until the next day. This is the 3rd or 4th time I've had to wait in their ridiculously long lines for a quick answer to a simple question. ANSWER THE PHONE
• JS

  Joe Sisk

  Jul 13, 2021
  1.0
  Would give negative star but not an option… The pharmacy at Kyle station Kroger it’s horrible… I have received the wrong pills in my prescription, they never call when our prescriptions are ready, we also get ghost calls saying prescriptions are ready only to show up at the store to find out no prescriptions are ready and then they argue and say they never called. Most recently tonight… Our doctor called in a prescription for a six-year-old this morning. Again never received a phone call… We called about 830 to find out that the prescription is ready. We explained that we were on our way only a few minutes away and that we needed this prescription tonight for our sick six year old. We arrived right before 9 o’clock only to find out that they have already closed. They are the worst. Sad to see that these big chain locations come into our neighborhoods and do not care about the quality of their service. This is a terrible look Kroger! Clean your act up!
• TW

  T Weyler

  Jan 26, 2021
  1.0
  They didn’t answer the drive thur pharmacy and I had to go inside. Once inside I had to wait for over 1/2 hour. My doctor called in 45 minutes prior. They only had 3 pills of one of my prescriptions. They said I had to come back the next day. I called ahead to make sure it was ready for pickup and was told it would be ready in 30 minutes. I waited an hour to go pick it up just to be sure. When I got there it wasn’t ready and I was told it would be 30 minutes and to come back. I was home less than 5 minutes when they text me that it was ready. The attitude when I told them I called it was told it would be ready 30 minutes prior was so rude. When you’re sick and not feeling well you don’t need attitude and disrespectful from the staff.

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